Tuesday, April 03, 2012

MyGrahak experience

MyGrahak is a site that i first came to know as they had launched some deal on snapdeal. They provide free delivery in NCR, so it was tempting to order sitting in office, without having to go anywhere.

Ordered Bajra first for the birds on my roof, and then some more orders. The delivery was quick, the quality of grains was not v good, but then the rates were fine for the quality.

Along with my last order, i was to be given free deo with one item. On delivery i found the Deo's to be empty. Called them and a ticket was raised, saying resolution in 48 Hrs. 20 Days and 6 calls later i am still waiting...

I believe except Flipkart no other website understand the importance of a satisfied customer. Best part is with the pathetic laws in our country, you can't do anything.. I am planning to pursue this just to see how long it takes for them to come into action.

FINALLY the amount of 318 is added to my account to be adjusted against next order. Finally can close this issue.

1 comment:

Prashant Bhardwaj said...

I have not heard good things about the website... there are others as well who do an equally pathetic job!

Flipkart should actually be a role model to many of these ecommerce start-ups!